We can check/test, upgrade and/or repair your personal or business computers and the software that runs on them. We can fix most problems very quickly such as slow PCs, virus and spy-ware infections, crashing problems, driver problems, data-loss (often with 100% recovery), network problems or just help you to get it all setup and working including transferring your documents from old to new PCs.
We can repair and maintain almost anything pc related, and/or advise you of the most cost effective solution(s) available. We can normally get components overnight to ensure minimum down-times (Note: actual times will depend on a number of factors but a fixed price can be arranged for anything that looks like it might involve several hours work or more.
We can help you setup and configure a new, existing or replacement PC with your existing software and documents intact. We can only handle genuine software or freeware, so if your new PC requires any commercial software installing and you no longer have the installation disks or licenses, please advise us during the initial conversation and we can help you decide how best to handle this. This type of service can usually take place at your home or place of business which helps to ensure your system is left in a fully working state with all your printers, networks, etc connected and working.
Typical problems we can help with are:
Network/Internet Installation & WIFI
- PCs that are crashing or freezing due to software, driver or hardware conflicts.
- Errors/Missing Programs due to damaged software installations or data or caused by viruses.
- Unbootable PCs
- Slow PCs
- Data Loss
We can help get your home/business wireless network setup securely for you. We have lots of experience in this area can advise on any problems, risks or limations you are likely to encounter and how to avoid them.
Likewise, we can help with setting up internet connections and accessing/sending emails, and usually more efficiently and successfully than you will get from your Internet Provider.
Virus / Spyware attacks
If your PC has suddenly started behaving oddly, for example: taking much longer to startup, or if certain functionality has changed or stopped working, e.g. web browsing, or if you are constantly seeing pop-up reminders to protect your system (when you believe it to be protected already) then you may have a virus. Viruses can be damaging to your operating system, your software, your data and also your reputation and you should always act fast. If you are the sort of person that likes to fix things yourself, fine, but if you suspect you have a virus, shut down the computer and (if possible) use another one to find a solution.
Even if you feel that your information on your computer is safely backed up, a virus can still cause problems such as attacking other websites and emailing itself to your friends and/or clients.
Unless you feel competant enough that you can remove the virus(es) safely, I would strongly recommend seeking help from a professional person or company.
Like a car, your computer will perform at its best when it is regularly checked and fine-tuned. Computer maintenance can prevent future problems and will improve the overall health, performance and security.
Pricing - On-Site PC Maintenance
Homes/Businesses Located within Derby - £40/hour
Homes/Businesses Located within East Midlands - £60/hour
Other Homes/Businesses - from £400 per day
Our MOT-style PC Checkup can be carried out in an hour and is offered at a fixed priced based on the geographical rates above, we recommend every 12 months, but can be more or less frequent of preferred.
For business customers, all prices will be subject to VAT.